Contact us
Tell us where the
water is. We'll take it from there.
The short form goes straight to the restoration coordinator on shift. Give us the neighborhood, the type of water and whether it is still flowing, and we will call back with the first steps and an arrival window.
- 24/7 emergency response
- Free on-site quote
- Insurance-ready reports
Request Emergency Water Damage Help
Ways to reach us
One coordinator,
one clear next step.
Whichever way you get in touch, the same person coordinates the response, the drying plan and the report for your insurer.
Phone
(872) 242-2520
Call dispatch any hour for active water, sewage backup or storm ingress.
Email
info@chicagolandwaterdamage.com
Insurer correspondence, condo association inquiries, photos of the damage and anything that is not urgent.
Service area
Chicago & the Suburbs
Crews across the city, the North Shore and the western suburbs. Typical travel time 45 to 65 minutes.
Hours
24/7, 365 days
Nights, weekends and holidays. Water damage gets worse by the hour, so we do not keep office hours.
- 24/7 Response
- Local Technicians
- Insurance Reports
- Direct Contact
- Homes & Business
Service areas
Crews across Chicago and the suburbs.
6 regions, 24 neighborhood pages and no travel surcharge for suburban jobs. On the edge of the area? Send the form anyway and we will tell you straight away whether we can get to you and when.
- Downtown Chicago The Loop · River North
- Chicago North Side Lincoln Park · Lakeview
- Chicago West Side West Loop · Wicker Park
- Chicago South Side Hyde Park · Bridgeport
- North Suburbs Evanston · Skokie
- West Suburbs Oak Park · Cicero
While you wait
Five things to do before the crew arrives.
Stop the water
Turn off the shut-off valve under the sink or vanity, or the main valve where the water service enters the basement, next to the meter. If the water heater is the cause, close its cold inlet and switch it off at the breaker or gas valve.
Kill the power to wet rooms
If water is anywhere near outlets or the breaker panel, turn off the affected circuits. If you would have to walk through water to reach the panel, leave it and keep everyone out.
Photograph everything before you move it
Wide shots of each room, close-ups of the source and the water line, and the contents where they sit. Your adjuster will ask for these and they cannot be recreated later.
Lift contents clear
Furniture, rugs and boxes off wet carpet. Foil or blocks under the legs of anything you cannot move. Do not use a household vacuum on water and do not run fans over sewage water.
Keep clear of contaminated water
If the water came up through a floor drain, from the street, a river or a toilet overflow, do not wade through it and keep children and pets out of those rooms until we have assessed it.